Hi There You awesome Pet Parents!
Office Hours (Email Only)
- Monday – Friday
- 10:00 AM – 4:00 PM PT
There are three ways to contact us.
Preferable by the online chat (Click on the icon on the website front page for fastest answers to questions and inquiries)
Also email/contact form for product questions as this is the other way to get in touch and get answers to questions as it gives us time to properly answer you - We do not have a staff answering phone calls.
Partly this is due to the overwhelming amount of questions from pet parents wanting free advice about natural, holistic health care for their ailing pets. However, we have lots of helpful articles on this website and FAQ's answering questions and giving advice with answers to many of the questions often asked about natural and holistic pet care.
We're happy to answer questions regarding our products or help you with product information via contact form. However we do not offer personal/private consultations regarding your pets health concerns.
Most of the time there are too many variables for us to address questions on the phone regarding dog or cat health questions. This is best left to a Holistic or Homeopathic vet or a Certified Naturopath for pets that offers paid consultations.
There are many holistic vets that do however offer private consultations- You can search these sites to find holistic vets:
https://www.ahvma.org/find-a-holistic-veterinarian/
https://www.shirleys-wellness-cafe.com/AnimalWellness/Vet-List
https://wolfcreekranchorganics.com/library/holistic_vet.html
And Naturopaths as well:
Thomas Sandberg, CSAN, CCNC, AADP
https://theanimalnaturopath.com/book-a-consultation-with-the-animal-naturopath/
Anthea- certified Small Animal Health Consultant
https://catsndogsnaturally.com/ - Or call 718-335-2570 Monday thru Saturday from 2 PM to 6 PM, est.
Radiant Animal Wellness:
https://twohunnyz.wixsite.com/rawnaturopathy
Dr. Erin O’Connor is an animal chiropractor and does phone consultations:
She sometimes is booked out a bit but; https://www.drerinoconnor.com/work-with-me.html
I hope this is helpful!
So although we often don't have time to answer in depth product questions on the phone we would have time later after the work day to answer the email questions. We typically can get back to you within 24 hours when receiving questions via contact form. We also now offer an online chat, visible in the lower right of your screen.
If you need to place an order via phone because you can not for some reason order online do please call us at 541-844-6410.
Please fill out the form below if you need assistance with our products.
